FAQ's

Abu Dhabi, Dubai, Sharjah and Al Ain: next day if you order before 1pm (orders after 1pm arrive the day after next). Western Region, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah: 3 to 4 days.

Yes. Delivery is free on all UAE orders of 500 AED or more. Orders under 500 AED have a 28 AED delivery fee.

Yes, we deliver to Saudi Arabia, Kuwait, Bahrain, Oman and Qatar within 5 to 7 days. Shipping starts from 55 AED and depends on the country and order weight. See our Shipping & Delivery page for rates.

Yes, free pickup is available from our showroom on Ar Ramlah Street, opposite Al Wahda Bus Station, Al Nahyan, Abu Dhabi. Choose Pickup at checkout, or contact our team before you come.

We curate premium coffee roasts categorized into Saudi Roasteries (such as Black Knight, Olala and Out Of Line), Local Emirati Roasteries, and renowned International Roasteries.

All our specialty beans are sourced fresh from partner roasters with clearly stated roast dates on each bag to ensure peak aroma and brewing extraction.

Yes, all our commercial and home espresso machines include official manufacturer warranty coverage against factory defects and component failures. Service and labour charges are not included in the warranty.

Yes, we provide expert machine servicing and diagnostic consultations. You can drop off your machine at our Al Nahyan, Abu Dhabi center or reach out to our service desk.

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. You can also split your payment into 4 with Tabby or Tamara.

Accessories and equipment can be returned within 7 days of delivery if unused and in their original packaging. Coffee can be returned within 1 day of delivery only if the bag is unopened. See our Refund & Returns page for details.