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spresso.ae is operated by Espresso Xpression General Trading LLC. We deliver coffee equipment and accessories across the United Arab Emirates only.

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Delivery Time

• Orders are dispatched within 1–2 business days after payment confirmation
• Estimated delivery time is 2–5 business days across the UAE
• Delays may occur during weekends or public holidays

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Shipping Fees

• Free delivery on orders AED 1,000 and above
• AED 25 delivery fee for orders below AED 1,000
• Shipping charges are shown at checkout

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Payments

• Cash on Delivery is not available
• All orders must be prepaid via secure online payment methods

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Order Tracking

• Order confirmation is sent by email after purchase
• Tracking details are shared once the order is dispatched

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Failed Deliveries

If delivery fails due to incorrect details or customer unavailability, re-delivery will be arranged. Returned orders may have shipping fees deducted before refund.

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Packaging

All products are securely packed. Fragile items are handled with extra care.